Aquatics Director

FLSA Classification: Non/exempt

Reports to: General Manager

Job Description

Summary/objective

Responsible for overseeing the Aquatics center, team and programs.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Provide strong leadership with excellent communication skills and problem solving abilities
• Responsible for the hiring and training of team members
• Develop an adequate staffing plan and team schedule
• Monitor team member productivity, provide constructive feedback and coaching
• Create and foster a team culture which is centered on achieving goals with high level of customer service
• Conduct periodic and annual team performance evaluations
• Keep team and members informed of events and activities and encourage participation
• Support and handle member issues; make decisions in consideration of the club’s policies and procedures
• Create and support special events to promote department and club
• Ensure team members are properly certified
• Maintain aquatic center equipment and facility in safe, working, and clean condition
• Purchase and maintain supplies for successful facility operation
• Perform regular evaluation of aquatic policies and update as needed
• Develop fun and creative revenue producing programs
• Evaluate aquatic programs and make changes as needed
• Regularly monitor financial performance of aquatic programs and assess whether programs meet goals; make necessary changes to accommodate aquatic program needs
• Collaborate with department managers to troubleshoot club related issues and ensure an overall high level of success for the club
• Operate within budget guidelines for the purchasing supplies, operational costs, pricing outside vendors and contractors

Requirements

Physical demands

• Must be able to stand, walk, sit, lift, stretch, reach and bend throughout a shift
• Ability to work varied shifts including days, evenings, weekends, and holidays
• Must be able to successfully pass lifeguard certification requirements at all times
• Must be able to successfully perform rescue skills during in-service training
• Ability to successfully demonstrate proper swimming techniques and use of swim equipment
• Must be able to work in an often warm and humid environment with heightened noise

Required competencies, education, and experience

• Maintain a current Lifeguarding certification at all times (Red Cross Certification preferred)
• Maintain a current Pool Operator License
• Superior customer service skills
• Proficient computer skills

Company Expectations

• Read, sign, and abide by the policies included in the Team Member Handbook
• Park in team member designated areas
• Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
• Assist with Service Days
• Willingness to assist with acac programs, special events, or activities outside your department
• When supervisor or team members calls or emails, promptly return contact
• Exhibit a positive attitude at all times
• Deliver outstanding service to members and guests with friendliness, direct eye contact, a pleasant demeanor at all times

Affirmative Action/EEO statement

acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.