Jun 21, 2019

13008 - Aquatics Coordinator

  • EXOS
  • San Mateo, CA, USA
Full time Other

Job Description

We're seeking an Aquatics Coordinator  to join our team. As our new  Aquatics Coordinator you will:

  • Create schedules for  Swim Instructor and Aquatics Service Desk Staff
  • Assist in new swim lesson instructor staff member orientation, staff training, and performance reviews
  • Act in a leadership role in the absence of the Aquatics Director and/or Assistant Aquatics Director
  • Assist members and non-members with registration for swim lessons and swim team programs
  • Receive and process registration fees
  • Supervise the  Aquatics Desk staff with organization, customer service and establishing best practices for the administrative side of all our Aquatic programs
  • Assist with keeping members, participants and all club staff informed of changes to the schedule, cancellations, rentals and any other events
  • Schedule additional staff when demands are high
  • Highly focused on customer service and on improving the overall efficiency of the aquatics programs
  • Take all necessary steps to solve member problems, complaints and concerns
  • Other tasks as assigned

Required Qualifications:

  • Minimum of  1 year of supervisory experience
  • Minimum of 1 year of customer service
  • Minimum of 1 year of swim lesson instruction and building curriculum & swim team structure
  • Minimum of 1 year of computer knowledge (Google calendar, Word, etc)

Preferred Qualifications:

  • 2 years or more experience in Aquatics
  • Accuracy and attention to detail
  • Strong knowledge of teaching progressions for children and adults
  • Experience with Team Unify and/or other scheduling software programs
  • Superior communication skills and the ability to relate to diverse populations
  • Enthusiastic, responsible and team-oriented
  • Current Red Cross certification (AED, CPR, First Aid, Coaches Water Safety or Lifeguard)

Physical Requirements:

  • Candidates applying for this position should be able to occasionally lift up to 20 pounds unassisted
  • Frequent walking, sitting; bending, stretching, lifting, pushing, pulling and squatting are movements performed daily
  • Ability to work both indoors and outdoors in extreme weather changes

Apply Now