Apr 08, 2021
We are looking for a friendly and hard-working customer service associate to join our growing team at Atlanta Swim Academy. This person will be responsible for answering all incoming calls and emails, actively greeting customers and providing a welcoming environment. The Customer Service Associate will be able to handle a high volume of customers and able to problem solve. We are looking for someone with a natural outgoing and positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.
Customer Service Associate Duties and Responsibilities
Answer incoming calls and emails in an efficient manner
Identify customer questions, concerns, and overall needs
Provide accurate answers and solutions to customer queries
Address customer complaints in a compassionate and patient manner
Redirect customers to appropriate teams and/or departments as needed
Check voicemail inboxes and return...
Atlanta Swim Academy
732 Johnson Ferry Road, Marietta, GA, USA
Full time