Nov 20, 2024
Daland Swim School is seeking a dynamic and results-driven Sales Customer Service Manager to lead office operations, drive sales growth, and ensure exceptional customer experiences. The ideal candidate is a proactive leader who thrives in a fast-paced environment and is passionate about exceeding sales targets.
Key Responsibilities:
Lead and model outstanding customer service to drive enrollment and sales growth.
Develop and implement strategies to achieve and exceed monthly sales KPIs.
Supervise and motivate office staff, fostering a high-performance sales culture.
Resolve escalated customer issues, ensuring retention and satisfaction.
Monitor enrollment trends to optimize program offerings and lesson schedules.
Oversee office operations, including training, payroll accuracy, and inventory management.
Maintain and update sales protocols, systems, and training programs to enhance team effectiveness.
Develop and implement office systems and...
Daland Swim School
Thousand Oaks, CA, USA
Full time