3 jobs found

K&B Sportswear is looking for a full-time Customer Service and Operations Specialist to help service customers on-line, in store, and at field events. In addition, we are seeking a self-motivated candidate with a strong attention to detail to maintain store and field operations, including inventory, shipping, reporting, and invoicing efforts. Customer Service and Operations Specialist Responsibilities include, but are not limited to: Assist customers in our retail store, our on-line store, by telephone, and at weekend and evening vendor events and provide top quality customer service Process customer orders accurately and in a timely manner Manage necessary Administrative Assistant and Receptionist duties as needed in a thorough and detailed manner Manage/track team and individual orders from order entry through delivery Manage/Organize Operations in the store regarding existing inventory, and assist with new inventory delivery procedures Pack/unpack for weekend swim meets and evening swim team sizings Answer customer questions/concerns/issues at our call center / store with a complete focus on quality customer service and a positive outcome Some weekends and weeknights are required to work at off-site swim meets and swim team sizings Overtime hours may be available during our busy summer and fall seasons Flexible hours may be available after successful onboarding Travel 10%. Customer Service and Operations Specialist Qualifications: Associate's Degree or Higher 2-5 years retail and customer service representative experience required Operations experience required (inventory, shipping, reporting) Strong interpersonal and communication skills Ability to effectively prioritize and manage multiple tasks Strong Administrative Assistant skills required Ability to handle multiple customer calls to our call center / store Excellent written communication skills including the ability to independently compose correspondence Computer literate Ability to effectively respond to questions from customers Valid drivers license needed Swimming experience or knowledge is a plus Location: Northborough, MA Please email your resume and letter of interest to info@kbswimandsports.com

Are you a passionate Aquatics professional who would like to build upon your experience in a fulltime role? This opportunity might be for you. The Marblehead Lynch Van Otterloo YMCA is seeking an experienced Head Lifeguard to lead quality programs and services, including aquatics classes, vacation programs, and special events. The primary responsibilities include supporting lifeguarding needs, providing quality swim instruction, and supporting the efficient operation of the aquatics area. The incumbent for this role will implement association curriculum providing progression to the aquatics program, and increase member program satisfaction and retention through clear, consistent, effective and positive communication with youth and parents across all programs inside and outside our Y. The individual selected for this role will have leadership experience, able to assist onboard and train staff, while ensuring staff records and certifications are up to date. In addition to quality work environment our YMCA offers competitive salaries, benefits and professional development opportunities including; Paid training and development. Grants providing access to FREE college courses needed to advance your career. Advancement and growth opportunities within our seven YMCA locations. Free YMCA membership and employee discounts on programs. Health and dental insurance for full time employees. 2 weeks paid vacation in addition to generous paid sick and personal time for full time staff. Retirement fund with company contribution. Employer funded life insurance. Qualifications Must have a High School Diploma with experience teaching, youth services, recreation or related field. Must have and keep up-to-date or be willing to obtain the following certifications: Current CPR for the Professional Rescuer, AED and First Aid certifications Current Oxygen Administration certification Current Lifeguard certification Current or obtain within 90 days of hire Lifeguard Instructor Must have or be willing to attain YMCA certifications and related permits/licenses as needed. Highly engaging interpersonal skills with ability to relate effectively to diverse groups of people from all segments of the community. Flexible Schedule to adjust to programming needs. Ability to manage multiple priorities in a fast paced environment. ENVIRONMENTAL FACTORS: Must be physically and mentally capable to maintain the skills of required certifications. Must be able to be exposed to chlorine and other pool chemicals. Physically and mentally acts appropriately and immediately to unexpected circumstances. JOB SPECIFICATIONS: School year schedule Sunday-Thursday Summer Schedule Tuesday-Saturday The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, age, disability, veteran's status, or sexual orientation.  

Are you a passionate Aquatics professional who would like to build upon your experience in a fulltime role? This opportunity might be for you. The Marblehead Lynch Van Otterloo YMCA is seeking an experienced Aquatics Specialist to lead quality programs and services, including aquatics classes, vacation programs, and special events. The primary responsibilities include supporting lifeguarding needs, providing quality swim instruction, and supporting the efficient operation of the aquatics area. The incumbent for this role will implement association curriculum providing progression to the aquatics program, and increase member program satisfaction and retention through clear, consistent, effective and positive communication with youth and parents across all programs inside and outside our Y. The individual selected for this role will have leadership experience, able to assist onboard and train staff, while ensuring staff records and certifications are up to date. In addition to quality work environment our YMCA offers competitive salaries, benefits and professional development opportunities including; Paid training and development. Grants providing access to FREE college courses needed to advance your career. Advancement and growth opportunities within our seven YMCA locations. Free YMCA membership and employee discounts on programs. Health and dental insurance for full time employees. 2 weeks paid vacation in addition to generous paid sick and personal time for full time staff. Retirement fund with company contribution. Employer funded life insurance. Must have a High School Diploma with experience teaching, youth services, recreation or related field. Must have and keep up-to-date or be willing to obtain the following certifications: Current CPR for the Professional Rescuer, AED and First Aid certifications Current Oxygen Administration certification Current Lifeguard certification Current or obtain within 90 days of hire Lifeguard Instructor Must have or be willing to attain YMCA certifications and related permits/licenses as needed. Highly engaging interpersonal skills with ability to relate effectively to diverse groups of people from all segments of the community. Flexible Schedule to adjust to programming needs. Ability to manage multiple priorities in a fast paced environment. ENVIRONMENTAL FACTORS: Must be physically and mentally capable to maintain the skills of required certifications. Must be able to be exposed to chlorine and other pool chemicals. Physically and mentally acts appropriately and immediately to unexpected circumstances. JOB SPECIFICATIONS: School year schedule Sunday-Thursday Summer Schedule Tuesday-Saturday The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, age, disability, veteran's status, or sexual orientation.