4 jobs found in massachusetts

They YMCA of the North Shore is seeking an experienced Aquatics Director to join our team at the Sterling Center YMCA. The Aquatics Director is responsible for all aspects of the instructional and recreational aquatics experience. Key responsibilities of this role include recruiting, retaining and transitioning swimmers of all ages and abilities through the programs and working collaboratively with the competitive team to achieve a successful conversion rate of instructional swimmers to the competitive program. Through strong leadership, dynamic planning, high quality engagement, and direct service, the Aquatics Director manages staff, provides guidance on the technical and physical skills of swimming, creates an environment of fun that develops relationships, achievement and belonging while fostering a lifelong love of swimming and the water. ESSENTIAL FUNCTIONS: Recruit, hire, train, develop and manage high quality staff for all components of the department. Ensure records of staff certifications are up-to-date and complete. Create and lead a culture that provides an excellent participant experience by leading quality programs and services, including but not limited to: aquatics classes, aquatic open times, vacation programs, and special events. Lead site specific events and assist in association wide swim team social event planning, as necessary. Implement association swim lesson curriculum providing progression through the aquatics program. Work collaboratively with the competitive team to ensure progression from instructional to team, be well versed in team schedules and details to provide high quality service to families. Manage all reporting relative to programming, activities and pool operation management. Keep detailed and accurate records as needed including attendance, work-outs and swimmer progression, maintenance logs, etc. Manage and maintain all pool operation and programming equipment. Maintain consistent, clear, effective and positive communication with youth and parents. Personally build relationships with YMCA members through daily interactions. Foster and maintain positive relationships with schools, agencies and organizations to expand services, programs and the impact of the Y in the community. Be proactive and flexible in addressing community needs for aquatics programming. Establish and innovate new programs and scheduling to increase and improve the quality of programming and quantity of registrants. Ensure optimal program availability, safety and cleanliness by adhering to all safety guidelines for pool and aquatics operations according to local, state, YMCA and Risk Management guidelines and regulations. Support and directly lead outdoor pools and guards as applicable. Participate in the development of marketing efforts for aquatics programming. All other duties as directed or required for the overall success of the organization. In addition to quality work environment our YMCA offers competitive salaries, benefits and professional development opportunities including; Paid training and development. Grants providing access to FREE college courses needed to advance your career. Advancement and growth opportunities within our seven YMCA locations. Free YMCA membership and employee discounts on programs. Health and dental insurance for full time employees. 3 weeks paid vacation in addition to generous paid sick and personal time for full time staff. Retirement fund with company contribution. Employer funded life insurance. QUALIFICATIONS: Bachelor's degree or commensurate work experience. At least 21 years of age with 3-5 years experience as a competitive coach, preferably in a leadership capacity. At least one year of staff supervision experience including one evaluative cycle and demonstrated ability to positively develop and support exceptional performance. Current USA Swimming and or YMCA Swim coach credentials. Certified Pool Operator CPO, CPR, AED, Basic First Aid certification or ability to obtain within 3 months. Must be able to demonstrate proficiency of swim skills in accordance with YMCA standards and have a strong foundation in stroke mechanics. Excellent written and oral communication skills including the ability to relate to individuals and families from a variety of backgrounds and experiences. Enthusiastic presence and ability to appropriately encourage and guide youth and adults to reach their goals. The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, age, disability, veteran's status, or sexual orientation.

K&B Sportswear is looking for a full-time Customer Service and Operations Specialist to help service customers on-line, in store, and at field events. In addition, we are seeking a self-motivated candidate with a strong attention to detail to maintain store and field operations, including inventory, shipping, reporting, and invoicing efforts. Customer Service and Operations Specialist Responsibilities include, but are not limited to: Assist customers in our retail store, our on-line store, by telephone, and at weekend and evening vendor events and provide top quality customer service Process customer orders accurately and in a timely manner Manage necessary Administrative Assistant and Receptionist duties as needed in a thorough and detailed manner Manage/track team and individual orders from order entry through delivery Manage/Organize Operations in the store regarding existing inventory, and assist with new inventory delivery procedures Pack/unpack for weekend swim meets and evening swim team sizings Answer customer questions/concerns/issues at our call center / store with a complete focus on quality customer service and a positive outcome Some weekends and weeknights are required to work at off-site swim meets and swim team sizings Overtime hours may be available during our busy summer and fall seasons Flexible hours may be available after successful onboarding Travel 10%. Customer Service and Operations Specialist Qualifications: Associate's Degree or Higher 2-5 years retail and customer service representative experience required Operations experience required (inventory, shipping, reporting) Strong interpersonal and communication skills Ability to effectively prioritize and manage multiple tasks Strong Administrative Assistant skills required Ability to handle multiple customer calls to our call center / store Excellent written communication skills including the ability to independently compose correspondence Computer literate Ability to effectively respond to questions from customers Valid drivers license needed Swimming experience or knowledge is a plus Location: Northborough, MA Please email your resume and letter of interest to info@kbswimandsports.com

Seacoast Swimming Association (SSA) in Seekonk, Massachusetts is looking for an Assistant Coach for its 13-14, Senior, and National Groups.  The Assistant Coach must be willing to spend approximately 20-25 hours on the pool deck each week, assisting the program’s Associate Head Coach with the 13-14 age group swimmers, as well as the Senior and National groups. Full attendance at all swim meets (1-2 weekends per month) is also required. The successful candidate must have at least two years of coaching experience at the club or collegiate level, a passion for the sport of swimming, a desire to develop swimmers of all ages, and an eagerness to learn from the Associate Head Coach in a supporting role. They can expect to be involved in many aspects of the program including, but not limited to, season planning, writing and running workouts, strength training, goal-setting, parent meetings, team travel, and meet management. A strong knowledge of the development of young athletes is preferred, and patience, excellent communication skills, and a team-first mentality are a must. The successful candidate must currently meet all of the training and certification requirements of NE and USA Swimming, and must be willing to regularly engage in professional development. The salary and benefits for the role are negotiable and will be commensurate with experience and education.