Aquatic Manager

The City of Germantown is an Equal Opportunity Employer committed to an alcohol/drug-free workplace and to providing equal opportunities regardless of race, sex, color, religion, national origin, age or disability. 

ORGANIZATIONAL ACCOUNTABILITY:
City of Germantown public servants exist, first and foremost, to protect and enhance the quality of life of those we serve; every position on the Germantown team has a shared responsibility and accountability to fulfill this purpose.  Through the constant alignment of individual actions, behaviors and performance with our organization’s values system, Germantown public servants demonstrate a steadfast commitment to our greater mission of Excellence. Every day.  The expectation for senior leaders is to model The Germantown Way at all times for those they influence and interact with daily.

Description

GENERAL DEFINITION OF WORK:

Under general supervision, maintain day-to-day operations of the City’s aquatic facilities including indoor/outdoor swimming pools and whirlpool, providing a safe, fun and clean environment. Plan, develop and implement various aquatics programs and events for all ages and ability levels.

Examples of Duties

1. Supervise permanent and seasonal staff including selection, training, scheduling, evaluation, and disciplinary action.
2. Plan, develop, and implement aquatic programs and events, evaluating effectiveness and making adjustments.
3. Perform and oversee pool maintenance: sanitation, chemical balance, equipment upkeep, and minor repairs.
4. Prepare calendars for events and coordinate facility and instructor usage.
5. Inspect facilities regularly for safety, cleanliness, maintenance, and mechanical operations.
6. Develop and facilitate comprehensive staff training (accident prevention, emergency procedures, first aid, etc.).
7. Determine weekly staffing needs; prepare and adjust work schedules.
8. Process new hire requests and approve time/attendance records for payroll submission.
9. Prepare budget proposals, recommend rate changes, and manage inventory and purchases.
10. Collaborate with marketing for promotional materials and press releases.
11. Develop and maintain SOPs and use OJT systems for staff training.
12. Address patron grievances, explain policies, and promote programs.
13. Maintain records for water testing, maintenance logs, and health department reporting.
14. Participate in aquatic-related committees and report outcomes.
15. Assist in departmental goal setting, employee development, and performance tracking.
16. Register participants, collect fees, and ensure deposit accountability.
17. Meet all job performance standards including attendance and punctuality.
18. Manage vendor relationships, monitor contracts, and resolve issues.
19. Oversee swim lesson enrollment, satisfaction, and tracking systems.
20. Analyze equipment needs and make recommendations for purchases.

OTHER JOB FUNCTIONS:

1. Perform related tasks as required.

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of pool operations: sanitation, maintenance, lifeguarding, safety.
• Familiarity with health codes and industry standards.
• Expertise in lifesaving and first aid techniques.
• Understanding of aquatic programming for all ages.
• Proficiency in pool chemistry, controls, and filtration systems.
• Ability to compile data and prepare reports.
• Ability to plan staff schedules and train personnel.
• Strong enforcement of safety policies and ability to maintain discipline.
• Excellent customer service skills.
• Physical ability to repair equipment, lift up to 50 lbs, differentiate water test colors, and participate in programs.

Requirements

EDUCATION AND EXPERIENCE: Bachelor’s degree in a related field and three years of aquatic experience (pool operations, lifeguard management, programming); or an equivalent combination of education and experience.

WORKING CONDITIONS: Indoor and outdoor work environment; exposure to noise, heat, moisture, and humidity. Requires irregular hours including evenings and weekends.

SPECIAL REQUIREMENTS: Must have certifications in CPR, Advanced First Aid, AED, LGIT, and WSIT. Must possess or obtain APO or CPO certification.